Keeping your personal data secure is our top priority at o9999. This policy explains what information we collect, why we collect it, and how we keep it safe.
Our Commitment: o9999 never sells your personal data to third parties. Protecting your privacy is a core part of our business values.
O9999 (hereinafter referred to as "we", "us", or "the Platform") is an online gaming and betting service provider. We believe you should have full control over your personal information.
This privacy policy applies to all users of the o9999 website, whether accessing from Bangladesh or anywhere else in the world. By using o9999's services, you are deemed to have automatically consented to the terms of this privacy policy.
Our privacy policy is built in compliance with international data protection law (GDPR) and applicable local regulations. Members will be notified in advance of any changes to this policy. If you disagree with any part of this policy, we ask that you refrain from using o9999's services.
To provide our services on o9999, we need to collect certain information. This falls into two categories — what you provide directly, and what is collected automatically while you use the platform.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Account Verification & KYC Process |
| Contact Information | Mobile number, email address | Account Registration & Notifications |
| Financial Information | Mobile Banking/Nagad number, transaction history | Deposit & Withdrawal Process |
| Identity Documents | Copy of NID, passport, or driving license | Age & Identity Verification |
| Security Information | Password (encrypted), security questions | Account Security |
The following information may be collected automatically while you browse the o9999 website:
O9999 uses collected data solely for the purposes listed below. We never misuse your data or use it beyond its approved purpose.
O9999 never sells your data to advertising companies or shares it with unrelated third parties.
O9999 may share your data with third parties only in the limited circumstances described below. Data protection agreements are in place in every such case.
Outside of the reasons listed above, your data will not be shared without your explicit consent.
O9999 uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some features to stop working correctly.
O9999 protects your data using industry-leading security measures. Our security framework undergoes regular independent audits.
Your Responsibilities: Keep your password strong and never share it with anyone. If you notice any suspicious activity on your account, contact our support team immediately.
O9999 retains your data only for as long as necessary. Even after a service ends, certain information may be kept for a defined period to meet legal obligations.
| Data Type | Retention Period |
|---|---|
| Account Information | While account is active + 5 years |
| Financial Transaction Records | 7 years from the transaction date |
| KYC Documents | 5 years after account closure |
| Gaming History | Up to 3 years |
| Cookie Data | At end of session or up to 30 days |
| Support Conversations | 2 years from the resolution date |
Once the retention period expires, your data is securely deleted or anonymised so that it can no longer be used to identify you.
As an o9999 member, you have several important rights over your own data. These rights are recognized under international data protection law.
O9999 is strictly prohibited for users under 18. We do not knowingly collect data from minors. If we become aware that a minor's data has been collected, it will be deleted immediately and the associated account will be closed.
If parents believe their child is using o9999, please contact our support team immediately.
O9999 reserves the right to update this privacy policy when necessary. Registered members will be notified by email or SMS before any significant changes take effect.
Continuing to use o9999 after any changes takes effect means you accept the updated policy. We recommend checking this page regularly.
For any questions about our Privacy Policy, reach out to our support team — available in Bengali, 24/7.
O9999 is committed to upholding every one of your rights under international data protection law.
You can request to see what information we hold about you at any time. Submit a request to our support team and we will send you a copy within 30 days.
If your profile contains incorrect or outdated information, you can request a correction. We will arrange for it to be updated with the accurate details.
Where there is no legal obligation to retain it, you can request deletion of your data after your account is closed. Data is also automatically deleted once its retention period expires.
In certain circumstances, you may request that the processing of your data be restricted, particularly where the accuracy of the data is in dispute.
You can receive your data in a structured, machine-readable format. This is part of your right to control your own information.
You can object to marketing communications or specific types of data processing. Once you raise an objection, we will stop that processing.
How o9999 Protects Every Member's Data
Every transaction and piece of personal information you share is protected by 256-bit SSL encryption. No third party can access your data.
O9999 never sells your personal data to advertisers or third parties. This is a fundamental principle we stand by.
Documents collected for identity verification are used solely for KYC purposes and are securely deleted after the specified retention period.
A specific retention period is set for each type of data. Once that period ends, the data is automatically and securely deleted.
Independent third-party security experts regularly audit o9999's systems and identify any vulnerabilities.
Our Bengali-speaking support team is available around the clock for any data protection queries or requests.